Is your business growing and the need for scaling up becoming more pertinent? There are many benefits to be derived from outsourcing certain functions to… Read More »How to Find the Right BPO Partner for Your Business
iSON Xperiences, and financial recovery service provider, CSS Credit Solutions Services (CSS), have partnered together to bring tailormade business process outsourcing (BPO) solutions across the… Read More »iSON Xperiences takes majority control of Credit Solutions Services (CSS) South Africa
There are several reasons for the e-commerce industry to outsource their Customer Experiences services. It goes without saying that people tend to buy a great… Read More »3 Big Reasons for the E-commerce Industry to Hire CX Management Services
iSON GROUP, Yes we were there !!! The 2019 Africa CEO Forum was inaugurated at Kigali, Rwanda on the 25th March 2019 at the Kigali… Read More »The Africa CEO Forum 2019
There has been a lot of talk around the digital boom (and AI) in the BPO industry. Contact centres and companies have been working day-in… Read More »BPO Boom: The Need for Customer Interactions in the Digital Age
Global customer experience management firm iSON Xperiences has been appointed as theoutsourced customer service provider for MTN South Africa. Combined with the Vodacom businessattained through… Read More »iSON Xperiences to now provide customer services to MTN, South Africa
We at iSON Xperiences believe human interactions will always be vital to any customer service strategy. While new-age technology is a great first line of defence for… Read More »Customer service in the digital age. Do we still need human interaction?
Imagine a world without online shopping – You can’t imagine, can you? Over the last few years, we have witnessed the birth of an increasing… Read More »Why is the e-commerce industry in need of hiring BPO services?
As we expand our global footprint across Africa, iSON Xperiences has now launched in Egypt. With this new expansion, we are all set to deliver a superior… Read More »Wasla Outsourcing Rebranding
iSON Xperiences is elated to announce the acquisition of the BPO & Customer Experience Technology business of Altron People Solutions. This new addition to the… Read More »A great addition to the global iSON Xperiences family!